{"id":5335,"date":"2026-01-09T12:00:11","date_gmt":"2026-01-09T17:00:11","guid":{"rendered":"https:\/\/www.frameiteasy.com\/blog\/?p=5335"},"modified":"2026-01-09T12:00:11","modified_gmt":"2026-01-09T17:00:11","slug":"potential-risks-of-custom-framing","status":"publish","type":"post","link":"https:\/\/www.frameiteasy.com\/learn\/potential-risks-of-custom-framing\/","title":{"rendered":"Easy Online Custom Framing: Don’t Worry With Frame It Easy"},"content":{"rendered":"\n

We understand why some are hesitant when it comes to making purchases online. We\u2019ve all been disappointed <\/em>(to put it mildly) when an item arrives and isn\u2019t quite what it looked like on the website. While every business would like to claim that there are no potential drawbacks to buying their product online, that certainly isn’t always the case. Of course, we are confident in our materials and workmanship, but we also understand there can still be some concern when purchasing something you can\u2019t touch and inspect before hitting the \u201cplace order\u201d button. <\/p>\n\n\n\n

New Revision<\/a><\/p>\n\n\n\n

We like to say that our frames<\/a> are some of the most affordable, easy-to-design, and high-quality frames that you’ll see online. And, while yes, they are (in our humble opinion!), It’s still your time and money that you’re investing. Because we appreciate your business so much, we thought we\u2019d go over a few things that could possibly go wrong when you order anything online, as well as a custom frame<\/a> in particular,\u00a0and the steps we at Frame It Easy (sometimes with your help) <\/em>take to ensure that everything arrives at your door exactly as expected.<\/p>\n\n\n\n

Risk 1: Materials Not the Quality or Color Expected<\/h2>\n\n\n\n
\"Close<\/figure>\n\n\n\n

We get it, pictures on websites can be deceiving. And while we think that our images are an accurate representation of our product, we have taken extra steps so that you can feel assured that you will be getting the quality product you expected when you placed your order. In addition to providing a real-time mockup of each frame style, you can also see additional photos and a video of each frame by clicking either the “Zoom” icon or button. Also, check out photos of our products on our Instagram<\/a> saved stories to get a good idea of how our frames look in the real world!<\/p>\n\n\n\n

While our artisans proudly use all Made in the USA materials, you can get more information about specifics on our Help Center<\/a> page under the What materials do you use? <\/strong>tab. Our metal frames go through a multi-step process, while our wood frames are made with North American hardwoods. Our covers offer UV protection and impact resistance. Our foamcore is acid-free and matting alkaline-buffered to help slow the aging process of your artwork. And if you choose to have us print your artwork, we use archival-grade ink and premium semi-matte paper on our top-of-the-line printers.<\/p>\n\n\n\n

We highly doubt you will be disappointed with the quality of your frame when it arrives, and better still is that it will last for years to come. But if you are unhappy for any reason, we want you to reach out to us<\/a> so we can make it right!<\/p>\n\n\n\n

Another good place to check for info: Is Frame It Easy Right For My Custom Frame Project?<\/a><\/p>\n\n\n\n

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\"wood<\/figure>\n<\/div>\n\n\n\n
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\"framed<\/figure>\n<\/div>\n<\/div>\n\n\n\n

Risk 2: Website is Hard to Navigate<\/h2>\n\n\n\n

We\u2019ve all been on that <\/em>website. The layout doesn\u2019t make sense, the FAQs don\u2019t answer your question, and there\u2019s no contact information. And when you\u2019re custom-designing <\/strong>a product, you need clear instructions and directions to help you in the process.<\/p>\n\n\n\n

Our website is built with our customers in mind, especially our beginner framers! Our 3D Frame Designer<\/a> has intuitive design steps leading you through the whole process. But there is so much more! <\/p>\n\n\n\n

Need more help? Check out our Resources tab includes a Learning Center<\/a> and Frame Buying Guide<\/a>. We have detailed descriptions of all our products. You can read about our story<\/a>, customer reviews<\/a>, and B2B service<\/a>. Read our blogs, learn from our tutorials<\/a>, and connect with us on social media.<\/p>\n\n\n\n

And, on the very off chance that you can\u2019t find exactly what you\u2019re looking for, you can always reach out <\/a>to our U.S.-based support team. All humans, no robots!<\/p>\n\n\n\n

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